To open your UPaisa Wallet dial *786# or download UPaisa app

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UPaisa Debit Cards

Go cashless with UPaisa!

Switch to the most suitable way of making retail payments with UPaisa Debit Card. UPaisa offers UnionPay and PayPak powered Debit Card to withdraw cash from any ATM or make purchases at shops & retailers across the country!

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Mastercard Debit Card

Now UPaisa offers Personalized Debit Card for its Mobile Account customers. Say goodbye to the hassle of searching for loose change or worrying about the security of your transactions. UPaisa Debit Card offers you a seamless payment experience, putting the power of convenience in the palm of your hand.

Product Features

  • Secure E-Commerce Transactions – on all domestic platforms
  • Enable/Disable UPaisa debit card using UPaisa mobile application.
  • Cash Withdrawal at over 16,000 ATMs across Pakistan
  • Accepted at over 67,000 Retail Merchants
  • Contactless payments on POS machines – simply tap & pay to complete your shopping transaction (Supported merchants only)
  • Free SMS alerts on every transaction
  • You can get your card from:
  • UPaisa Mobile App
  • USSD – dial *786#
  • UPAISA APP Through Dial code
    You can order your UPaisa master card in just a few steps through the UPaisa App!
    To download UPaisa APP, click here
    Order you UPasia Master debit card by simply dialing *786# on your mobile
  • Issuance fee is as per schedule of charges.
  • Annual fee is as per UPaisa SOC
  • To withdraw cash from any ATM, simply generate your ATM card PIN either by dialing *786# (for Ufone users) or through the UPaisa Mobile App (for all subscribers).
  • Your UPaisa debit card is ready to use immediately for retail purchases and at all POS machines.
  • It's also set up for online/E-commerce transactions within Pakistan, and you have the option to deactivate online payments via the UPaisa mobile app.
Note: Please be aware that UPaisa Debit Cards are not usable at international merchants.

Card Skimming

Skimming is a technique utilized by criminals to illicitly acquire data from the magnetic stripe on the back of Debit/Credit cards. This nefarious activity often occurs at point of sale (POS) stations.

To safeguard against skimming, consider the following precautions:

  • Shield your PIN: Shield the keypad while entering your PIN to prevent theft.
  • Keep your PIN private: Never disclose your PIN to anyone, avoid writing it down, and never store it in your wallet alongside your card.
  • Maintain visibility of your card: When in a store or restaurant, ensure you keep your card in sight or within reach to monitor its usage.
  • Watch for signs of tampering: Prior to using an ATM, inspect it for any irregularities and try to move parts of the machine as legitimate ATMs are typically sturdy.
  • Prefer secure locations: Choose ATMs located inside branches or malls over isolated outdoor ATMs for enhanced safety.
  • Review your account statement: Regularly check your account statement online to promptly detect any unauthorized transactions.
  • Report suspicious activity: Immediately notify your bank if you suspect any compromise to your account or card.

Download the UPaisa Application now!

1. How long will it take for my card to be delivered to my provided address?

Once your order has been successfully placed, it will take 15 working days to deliver the card to your given address.

2. How will I pay the card fee?

The card fee will automatically be deducted from your UPaisa Mobile Account once your order has been requested.

3. What if I don’t receive the card within 15 working days?

Once your card has been dispatched to your given address, you will receive an order tracking ID allowing you to track your order. You can also call on helpline.

4. If I have already placed an order, when can I place another order again?

You can place another order after 20 working days of your first order. However, if your first order was rejected, you will be able to place another order immediately after the order rejection.

5. My card has been returned by the courier service, what do I do?

In such a case, you will have to call the helpline and provide details for the card to be dispatched to you again. If you don’t call the helpline for card delivery, your card will be discarded after a period of 60 days from the date of the return and the fee will be non-refundable.

6. Who can get the UPaisa Debit Card?

Anyone who has a Upaisa Mobile Account is eligible to get a debit card.

7. I already have a UPaisa Mastercard ATM card. Can I get a UPaisa Mastercard or PayPak / UNION debit card?

Yes, you can get a Upaisa Mastercard or PayPak Debit Card by placing an order for the card through UPaisa App or dialing USSD. Each account holder can order up to 1 Mastercard physical card and one virtual Card.

8. I have lost my UPaisa Debit Card, what should I do?

Immediately block the card if you lose it. To block the card, Ufone customer can dial USSD string *786# or login via app. Alternately you can call UPaisa helpline.

9. What should I do if I forget the card PIN for my UPaisa Debit Card?

You need to call the helpline. After verification of your identity, you will be able to change your Card PIN.

10. Can I perform international transactions with my UPaisa Debit Card?

Currently, UPaisa Debit Cards are only valid for transactions within Pakistan.

11. Do I need to get session activation for online purchases?

You don’t need any kind of activations, UPPlaisa Mastercard Debit Card can be used for online purchases on the go. PayPak debit and Union Pay card however does not support online purchases.

12. My card has been illegally used, what do I do?

n this case, immediately call the helpline.

13. What are the charges for getting the Upaisa Debit Card?

Please refer to the link https://www.upaisa.com/fee-calculator.php

14. How can I protect myself against skimming?

Here are some basic things you can do to protect yourself from card skimming:

  • Shield your PIN: Shield the keypad while entering your PIN to prevent theft.
  • Keep your PIN private: Never disclose your PIN to anyone, avoid writing it down, and never store it in your wallet alongside your card.
  • Maintain visibility of your card: When in a store or restaurant, ensure you keep your card in sight or within reach to monitor its usage.
  • Watch for signs of tampering: Prior to using an ATM, inspect it for any irregularities and try to move parts of the machine as legitimate ATMs are typically sturdy.
  • Prefer secure locations: Choose ATMs located inside branches or malls over isolated outdoor ATMs for enhanced safety.
  • Review your account statement: Regularly check your account statement online to promptly detect any unauthorized transactions.
  • Report suspicious activity: Immediately notify your bank if you suspect any compromise to your account or card.

15. When is the annual fee applicable for the UPaisa Debit Card?

Annual fee charges are applicable as soon as the card is issued. To know to latest annual fee charges, refer to SOC.

  • Offer is valid only for customers who have purchased UPaisa Debit Card on 1st January, 2021 and onwards.
  • Reward will be posted on first POS transaction of Rs. 100 or more only.
  • Reward will be posted on next working day.
  • Reward will only be posted one time on first POS transaction conducted.
  • This is a limited time offer.
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